Meghan Fitzgerald, CPTM
609.513.6080 | meghancfitzgerald@gmail.com | Minneapolis, MN | Linkedin.com/in/meghancfitzgerald
Professional Summary
Results-driven Learning and Development professional with experience creating and implementing training programs, driving business growth, and supporting organizational objectives. Expert at leveraging innovative learning technologies and learning management systems. Demonstrated ability to communicate with executive management, highlight and promote program benefits, and create innovative learning experiences.
Areas of Expertise
Training and Development – Project Management – E-Learning Content Development – LMS Administration Software Training – Cross Divisional Collaboration – Curriculum Design and Development
Strategic Planning & Execution– Training Program Management – Needs Analysis & Training Evaluation
Experience
Owner/ Learning Solutions Consultant 2023- Present
Sea Change Learning Solutions, LLC
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Consultative Services for Strategic Corporate Learning and Development Programs.
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Senior Corporate Training Specialist 2020- 2023
Cardinal Glass Industries, Eden Prairie, MN
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Enhanced productivity and work efficiency by serving as a System Administrator for Cardinal's Learning Management System, Cornerstone, supporting over 9,500 employees at 48 independent locations. Drove continuous improvement and implemented best practices by monitoring metrics and the effectiveness of training programs for divisions. Evaluated existing training plans and needs across Cardinal by conducting monthly meetings with division leaders and stakeholders. Presented monthly LMS and content creation webinars for site administrators, safety directors, and plant managers.
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Ensured complete site support by conducting personalized learning plans for all sites, both in person and via digital technologies.
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Successfully increased usage of Cornerstone to document and conduct training by 400% in year one of employment, through customized training and 1:1 instruction.
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Developed robust training for individual divisions and plants by guiding collaborative efforts with Safety Managers, Human Resource Specialists, and Continuous Improvement employees across Cardinal
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Learning Experience Designer 2018- 2019
Total Expert, St. Louis Park, MN
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Oversaw training-related projects including conducting needs assessments, identifying project goals, and collaborating with stakeholders and SMEs to ensure integrated product support. Enabled optimal business continuity by conducting internal and external software training.
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Designed and presented customer-facing and employee-facing learning experiences including job aids, videos, instructor-led courses, and eLearning materials.
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Created customized training experiences for customers by engaging end-to-end with Implementation Managers, Customer Success Managers, and Software Training and Engagement Consultants.
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Senior Instructional Designer 2016-2018
Mitchell Hamline School of Law, St. Paul, MN
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Spearheaded over 40 blended learning Juris Doctorate courses through the process of needs analysis, development, design, implementation, daily management, evaluation, and redesign. Expanded skills of new team members by delivering institutional and historical knowledge and guidance, while providing team leadership. Deployed the school-wide migration of courses between LMS platforms. (Blackboard/Canvas).
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Facilitated adult learning for hybrid legal education by implementing leading-edge learning technologies for best learning practices.
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Developed innovative activities to mirror in-person learning by utilizing tested instructional design theories and adult learning best practices.
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Provided support in the training of all MHSL faculty, staff, adjunct, and student training (1,000+ learners) for two unique LMS platforms, both in-person and online, while meeting and exceeding set expectations.
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Technology Integration Specialist 2015-2016
Osseo Public School District, Brooklyn Park, MN
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Promoted effective utilization of technology by implementing monthly technology professional development workshops for staff, administration, district employees, and parents.
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Literacy and Media Technology Teacher 2011-2015
Hamilton Township School District, Mays Landing, NJ
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Implemented cross-curricular inquiry and project- based learning curriculum to increase student engagement to meet state learning standards.
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Presented professional development on technology integration to colleagues and administration to assist with state initiatives.
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Education
Certified Professional Training Management Certification (CPTM) 2023
The Training Industry
Bachelor’s Degree- Education- Secondary Education English 2010
Stockton University, Pomona, NJ
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Bachelor’s Degree- English, Film 2007
University of Nevada -Las Vegas, NV
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Technical Skills
Technical Skills
Microsoft Office 365 Suite – Articulate 360 Suite– (Storyline, Rise) – Vyond – Camtasia – Panopto– Prezi Webinar Integration– Open Reel – Video and Webinar Platforms (Microsoft Teams, Zoom, WebEx)
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Learning Management Systems
Cornerstone– Canvas– Blackboard– Moodle– Lessonly– Google Sites/ Classroom